With trueroots International Calling Service from Tata Communications, you get the convenience of an easy-to-manage online account, the reassurance that you won’t pay hidden fees, the hassle-free ease of PIN-less dialling and the comfort of knowing that help is available with our 24/7 dedicated customer service. With an easy automatic recharge feature, you’ll never lose touch with our calling service.

Calling Service Features


  • PIN-less dialing for painless calling: You can register up to 5 CLI’s (caller line identification or phone numbers) – a home line, mobile phone or office line – and just dial the access number followed by the destination number to make a call. No PIN is required. If you already are a client, log into the My Account to register CLIs for PIN-less dialing. If you are not yet a registered client, buy now. Calling has never been so easy!
  • Speed dial your favourite 10 numbers new: If like most, you call the same people on a regular basis, log into My Account and click on Account Settings. Once in the Account Settings section, click on Configure Account and enter the desired numbers for speed dialing. A corresponding number (#3, #4, #5, #6, #7 and *1, *2, *3, *4, *5) will be associated with your most frequently dialed numbers. Next time you call with trueroots, after hearing the IVR prompt to enter your destination number, simply enter the associated number. It’s that easy!
  • Easy Auto Top Up: Never run out of minutes with Auto Top-Up. Sign up today to get your account automatically recharged. Log into My Account and click on Account Settings to register for Auto Top-Up. Select a monetary unit you wish to refill your account and when you balance reaches £2, your account will be automatically recharged. If you are not yet a registered client, buy now. You can deactivate the Auto Top-up feature at any time from the My Account section of our website. If you are placing a call at the same time as your balance reaches £2, your account will not be automatically recharged. A beep will be heard 15 seconds before you run out of minutes. For the Auto Top-up feature to replenish your account, you must end your call. You will need to wait 2 minutes to allow your account to replenish itself before placing another call. To sign up for Auto Top-Up, simply click on My Account.
  • No hidden fees: With trueroots International Calling Service from Tata Communications, there are no hidden fees, no maintenance fees and no rental fees.
  • Superior voice quality: Your voice travels over Tata Communications worldwide network of submarine cables and satellites, providing high-quality, error-free connectivity at all times. Voice quality is clear and demonstrably superior, free of any background noise or echo.
  • Worldwide usage in over 240 countries and territories: Trueroots International Calling Service from Tata Communications can be used to call India, Pakistan, Sri Lanka, Bangladesh as well as to over 240 other countries and territories across the world from anywhere in the U.K., U.S. and Canada.
  • 24/7 Free Customer Service: At trueroots, we have dedicated customer service representatives ready to assist you 24 hours a day, 7 days a week. We offer you a versatile, round the clock Customer Service, specially trained to address any support, clarification or assistance you need.
  • Competitive rates: Contrary to many international calling cards, at trueroots, you only pay for the number of minutes you spend talking. Our rates have no hidden costs - a refreshing change from the plethora of additional charges you pay on most calling cards. We offer the best possible rates for calling South Asia and equally competitive rates to the rest of the world as well.
  • Follow-on calls: You need not dial the access number every time you wish to make a call. After the first call is finished, the IVR (interactive voice response) will prompt you to dial another number. Up to three follow-on calls can be made during one connection.
  • Last number redial: The last number that you called can be redialed by pressing #1.
  • Great offers: Visit us online regularly and discover the many exclusive benefits and rewards that you can redeem as a trueroots customer. Our service is designed to provide our customers with the best international calling experience and more.

More Value Added Services


And that’s not all! There are even more value-added features to improve your calling experience:

  • Toll-free access numbers: Toll-free access numbers provide the lowest possible rates when calling.
  • Easy to purchase: Easy to purchase online or through our Customer Service department. Trueroots from Tata Communications provides all the advantages of an international calling card without the card.
  • Manage your account: You can edit your contact details, view the history of you calls, auto recharge your account, modify your speed dial numbers, change your registered CLIs and many other features. Simply visit the My Account section of our website.
  • Denominations: You can buy minutes in easy denominations of £5, £10, £20, £50 & £100 (VAT not included).
  • Mode of calling: Customers can use trueroots International Calling Service with landline or mobile phones.

CALLING BENEFITS

  • Competitive rates
  • 24/7 free customer service
  • Superior voice quality
  • No hidden fees
  • Easy online account management
  • PIN-less dialing
  • Auto Top Up
  • More calling features
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